• All returns and exchanges must be sent backย unused and in its original packaging.
  • We do offer replacements within 30 days if the case is damaged or defective.
  • All "sale" cases are final sale, we cannot offer a refund or an exchange.

You can contact us via email atย hello@thesparklecase.com and we will get back to you within 48 hours.

We greatly appreciate your interest in our company! For any PR/suggestions/collaboration requests, please emailย hello@thesparklecase.com

We process orders within 6 to 10 business days for shipment.ย 
Shipping times vary depending on location -
U.S. - 2 to 5 business days

If your order has not been shipped, we are able to update your shipping address.ย Please email us ASAP at hello@thesparklecase.com with your order number and the address you wish to change delivery to.

If your package has shipped, we, unfortunately, cannot make any changes to your order once it has gone out. Please contact the mail courier as they may be able to change your delivery address ASAP!ย 

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